In the fast-paced world of conveyancing, access to effective tools and dedicated support can significantly enhance productivity and ease the daily pressures conveyancers face. Alannah Dillon is one of our Market Development Executives based in WA. Since joining us in 2022, Alannah’s days are filled with platform demos, onboarding and training new clients, and generally supporting our users to leverage the Realtime platform to its fullest potential.
Before joining our team, Alannah worked as a conveyancing assistant within a prominent conveyancing firm in Perth’s north-east. This role equipped her with a practical understanding of the conveyancing process, positioning her perfectly to appreciate the nuanced needs of our clients. Her transition to Realtime was driven by a desire to apply this hands-on knowledge to help conveyancers benefit from our world-first technology.
In her current role, Alannah is often the first touchpoint for new and existing users. It’s safe to say that Alannah’s bright and sunny disposition is a welcome site in our user’s offices. “Realtime Conveyancer is a transaction management software used by conveyancers.. to do their start-to-end transactions. It’s cloud-based, which means you can work from any device, anywhere, at any time,” Alannah explains. She takes pride in the flexibility and efficiency Realtime offers, as she knows how valuable this is for conveyancing business owners who are predominantly small business owners balancing the juggles of personal and business responsibilities.
She has countless stories of clients who’ve managed their conveyancing tasks from remote locations or amidst a busy schedule without skipping a beat. One of her most memorable ones from early in her journey. Alannah recalls, “We had a client who was in Bali and she called us when she got home and said that Realtime was the best decision that she had made. She was sitting by the pool when a settlement came forward earlier than expected, and she was able to do everything she needed to do from Bali using Realtime.”
Alannah’s favourite aspect of her job is interacting with a diverse range of industry professionals – from conveyancers and business owners to support staff and industry partners. This engagement fuels her passion for the industry and reinforces Realtime’s commitment to community and client support.
As Realtime Conveyancer continues to evolve, our customer-facing team members like Alannah are indispensable in our vision to empower conveyancers. These passionate, genuine people are there to support conveyancers like you in continuing to deliver exceptional customer experiences to your buyers and sellers. If you’re ready to work more efficiently with industry-leading security and automation, Alannah and the Realtime team are ready to guide you every step of the way. Book a personalised demo today.
