Client Spotlight

Client Spotlight on… Alysha Chappell, The Simple Settlement Co

We are delighted to introduce you to one of our incredible clients, Alysha Chappell, founder of The Simple Settlement Co. Having started trading earlier this year, Alysha and The Simple Settlement Co are already making remarkable strides. With a background in corporate conveyancing, Alysha brings a wealth of experience and a fresh perspective to the table. We sat down with Alysha to learn more about her journey, her vision for The Simple Settlement Co., and how she’s carving her unique path in the industry.

Can you tell us a bit about your business and what sets you apart in the conveyancing industry?

The Simple Settlement Co was born out of an opportunity to progress from running a corporate firm to my own business at just the right time in my life. For me, the most important part of the conveyancing process is the client. Purchasing, selling, subdividing or transferring property is such a big life decision and being able to provide support, knowledge, encouragement, and professional service to my clients is what I love about conveyancing.

What inspired you to start your own conveyancing business?

Another settlement agent that I used to work with has always supported me and made sure that I knew I had the ability to go out on my own whenever I decided I was ready. Having the support from other industry colleagues really helped me make the decision.

What role does technology play in your business, and how does it enhance your service offerings?

I made the decision to run a paperless office from the get-go. Therefore I needed to make sure I had all the right technology and options ready and prepared to offer my clients the most simple, seamless conveyancing experience possible.

A huge part of this was transitioning to Realtime Conveyancer. The opportunity, customisation and support to create a settlement process unique to how I do business has made the transition amazing.

I had over 100 files to transfer over, and the support of the team at Realtime, the training and the program itself made this process so much less daunting and provided such a positive experience to not only myself and my staff but our clients during that opening time.

What future goals or aspirations do you have for your business, and how do you plan to continue making a difference in the industry?

I want to continue to grow my business by developing strong, respectful and positive relationships with my clients and others I work with on a daily basis. I plan to build a team who feel supported and encouraged to further themselves in their careers and establish a positive work environment that our staff, clients and referral partners are wowed by. I see big things for The Simple Settlement Co in the next few years.

We’re privileged to support Alysha on her journey. Her bold step into entrepreneurship after her tenure in the corporate conveyancing sector is inspiring, and her commitment to delivering exceptional service and embracing innovation aligns perfectly with our ethos at Realtime Conveyancer.

To find out more about Alysha and The Simple Settlement Co, visit their website.


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