29 years of passionate service, embracing technology with Realtime with Irene Casella, Settlements Plus

Irene Casella, the heart and soul of Settlements Plus, has been a cornerstone of the conveyancing industry for nearly three decades. With a deep-rooted passion for helping clients, Irene's business philosophy centres around personalised service and genuine connection. She believes in the power of face-to-face interactions, ensuring each client receives dedicated time and attention.

While embracing tradition, Irene also recognises the importance of adapting to the modern landscape. In her own words, she's adopted a "cautious yet appreciative approach to new tools." This is where Realtime Conveyancer stepped in.

"Realtime Conveyancer aligns perfectly with my personalised service philosophy," Irene shares. "Their industry-centric support has been invaluable, allowing me to enhance my business operations without sacrificing the meaningful connections I prioritise."

Irene's journey with Realtime highlights the importance of seeking advice from trusted peers. After consulting with industry colleagues, she confidently embraced change, streamlining her processes to match evolving industry standards. Her advice to newcomers? "Be proactive and decisive. Aligning your business with industry trends is essential for continued growth and success."

For Irene, success isn't just about closing transactions; it's about finding joy in the journey. "I love what I do," she says, "and that contributes significantly to my job satisfaction and overall happiness."