Tin Tran joins Realtime Conveyancer as Chief Technology Officer

Realtime Conveyancer is delighted to announce the appointment of Tin Tran as its new Chief Technology Officer. Tin brings more than 20 years of experience in consulting and and technology enablement, with a strong background in strategy, transformation, enterprise architecture, project management, business development, and sales.

With a vision to make the technology offered by Realtime so easy to use and compelling that it becomes almost addictive, Tin said he would put customer experience at the centre of technology decisions.

“If we can change the customer experience in a way that we have clients wondering 'how on earth did we ever do this another way?' that's extremely powerful,” Tin said. “The secret to great features is that they need to really matter and make a difference to customers.” 

Prior to joining Realtime Conveyancer, Tran was a founder and held the position of Managing Director at Escient, a management consultancy specialising in strategy advisory and project delivery. At Escient, he successfully grew the team to 180 employees, focusing on leveraging technology to solve business problems and enhance customer experiences. His career also includes time with major  enterprises and technology integrators, as well as roles as an application and web developer.

Tin said he can’t wait to work with the Realtime team and start solving complex problems with innovative and human centred solutions, and he’s particularly excited about exploring the potential role that transformative technologies such as AI will play in this. Having been a founder, he is also excited about supporting Realtime through its transition from startup to scaleup.

“Some of the most satisfying times in my career have been working in smaller teams in the technology development space," Tin said. “I wanted to move back into an area I was really passionate about. The job of moving Realtime from a startup into a scaleup really ticked my boxes because I love that entire process. As a bonus, it also combines 2 of my key interest areas of property and technology”

Tin said he would be taking a listening-first approach, focusing on understanding the current landscape before envisioning the future of the organisation and mapping out a clear path to get there. 

"The most important thing is to spend the right amount of time in the problem domain. We need to  listen first and understand that there are many perspectives," he explained. "Once I understand that, the next thing I want to do is picture ourselves in the future. What does the scaled-up organisation that delivers an addictive customer experience look like? Let's get a really clear picture in our head and map out a path to get there."

Founder and CEO of Realtime Conveyancer, Kylie Dillon, said she was excited to welcome a CTO of Tin’s calibre into the team. 

“Tin’s focus on our clients and understanding their experiences is completely in alignment with the personal vision I’ve always had for Realtime that our technology should make the lives of conveyancers easier and return the joy back to the industry,” Kylie said. 

“Taking a proptech from startup to scale-up is never without its challenges, but I’m genuinely energised by what lies ahead with Tin joining the team. This next phase of Realtime’s growth is all about deepening our impact—bringing innovation to the forefront while staying grounded in the human side of conveyancing that’s always been core to our mission.”