Schreiber closes the communications gap for staff and clients with Realtime Conveyancer

Schreiber Conveyancing has been a trusted member of South Australia’s property community for more than two decades, and for the past four years its Director, Sandra Shaw, has steered the firm through an increasingly demanding consumer landscape.

Sandra says the traditional model of property law and conveyancing – once heavy on paper-based workflows and siloed by physical locations – is now rapidly becoming obsolete. Today’s buyers and sellers expect seamless communication and instant updates. “We're going through a rapid change in the digital era,” says Sandra. “There's a strong push towards efficiency, transparency and accessibility for clients.”

Administrative Drag Factor

Before moving to Realtime Conveyancer, Sandra says her team felt the strain of disconnected workflows. With a team of 10 in two separate offices, there were operational bottlenecks created by legacy systems. Time that should have been spent proactively advising clients or reviewing complex property nuances was instead consumed by administrative drag. Without Realtime’s centralised, cloud-based source of truth, Sandra says there would still be communication gaps that risked duplicated effort and process delays.

The Modern Client

Schreiber’s move to Realtime was driven by two converging factors: internal operational strain and shifting external client expectations. Sandra says consumers no longer view property transactions as an archaic, behind-closed-doors legal process and want visibility. “Clients are so connected digitally now,” she says.

When she began assessing the market for a new system, Sandra prioritised a strong "security platform" as a core deliverable, along with an architecture that would ease work pressure on the team but not complicate their processes. Enter Realtime Conveyancer, a cloud-based software tailored specifically for the industry. “What drew us was the workflow and the emphasis on security,” she recalls.

Beyond security and the core workflow enhancements, Sandra says the specialised, localised integrations also impressed her team. Realtime’s newly-launched SAILIS integration became an instant favourite, fundamentally altering how Schreiber manages its property data. “It just works so efficiently. It picks up data straight away. It even informs us if there's information entered incorrectly compared to the data provided by Land Services (SA),” she says. Ultimately, the transition has streamlined their entire operation, making daily tasks “much quicker, more efficient”.

Bringing the team together – in real time.

By adopting a secure, cloud-based infrastructure, Schreiber has been able to bring down the geographical barriers between its two locations. Sandra says Realtime has actively fostered team unity and reduced workplace stress. “It allows us to connect as a group even though we are in different offices.” A critical factor has been Realtime’s ability to update instantly so staff have visibility over every transaction. “We can look at matters, we can view things done in real time, so we don't miss anything,” says Sandra.

By fully embracing cloud-based workflows and smart government integrations, Sandra has future-proofed the 20-year legacy of Schreiber Conveyancing in South Australia. She recommends her firm’s strategy to industry colleagues. “Oh, don't hesitate. Don't wait. Just do it.” She says the cost of hesitation is not just measured in lost efficiency, but in the personal toll it takes on a hardworking team. “The more you lose time thinking about it, the longer the delay in achieving your goals for greater efficiency and a work-life balance,” she says.

For Schreiber Conveyancing, the digital leap accomplished exactly that – transforming not just how the business runs but improving the daily lives of the people running it.