How to make your life easier by adopting technology

How to make your life easier by adopting technology

You’re a leader in your area. You’re busy, you’re successful, and you know your conveyancing practice needs to be at the forefront of technology to stay that way. But the thought of a major software migration? It can feel overwhelming.

Sally Hamilton from our team recently sat down with Kathy Stolinski, the Director of Adcock Conveyancing Solutions. 

As one of our early adopters in South Australia, Kathy’s journey offers a roadmap for other conveyancers considering a move, advising that it's easier if you make the change feel less like a hurdle and more like an exciting step forward. Here are her top tips: 

1. Be clear why you’re making the change

Kathy’s decision to explore new technology was driven by a clear need to streamline her firm's processes and find a system that could grow with her business. With the South Australian property market booming, she wanted a solution that would enhance efficiency, improve accuracy, and keep up with the increasing demand for faster, more transparent services.

For Kathy, it was about finding a platform that not only met her current needs but also positioned her firm for the future.

2. Great Support Is a Game-Changer

A key decider for Kathy was the level of support offered by her new provider. Having staff on the ground in South Australia was crucial for her so the onboarding process would be seamless, with no downtime for the business. The entire transition needs to be easy and being able to speak to a human can make all the difference. 

3. The Unexpected Win: Audits are Easier

Trust account audits are a huge part of a conveyancer’s life, and they can be a major source of stress. For Kathy, one of the biggest and most unexpected wins was that her first audit when using Realtime was one of the easiest she's ever had. The auditors were extremely impressed with the system, which takes a huge pressure off her desk.

4. Ensure the Security and Integration are Top-Notch

Data security in today’s world is non-negotiable. Kathy recommends all conveyancers choose systems that have top-level security, including multi-factor authentication. Great technology should also play nicely with other players and integrate with essential partners like PEXA, to simplify workflows and make her team’s life easier.

5. Lead your Team by Investing in your Future

When asked what advice she'd give to other business owners, Kathy's answer was both simple and powerful: "Invest in your future."

Kathy said that to be seen as a leader in the conveyancing industry, you have to embrace technology as a positive. It's about adapting to the ever-evolving landscape and tackling the challenges head-on. As she wisely put it, “Adopt it, make your life easier.”

Kathy’s experience is a wonderful reminder that moving to a new system isn’t just about the hassle of changing software — it’s about empowering your team, strengthening your security, and setting your business up for continued success.